![]() The FX margin or spread is the revenue earned by the business when buying or selling the Foreign Currency. Any additional fees charged by the provider: These exchange rates were obtained online at 12:30pm on Monday 28th June 2021Ĥ. The time and date that the exchange rate was quoted: The quantities of Buy and Sell currencies:ģ. Transaction details are recorded and supplied to Xe, including: These were indicative at the time the comparison was made. These companies request and gather online money transfer quotes from XE and from a sample of banks for a specified transaction amount for defined currency pairs and within a 2 minute period. If you have questions or would like additional help with your money transfer, our currency experts are available by phone and online to walk you through the process and address any questions.On a scheduled basis, Xe works with independent third-party market research companies to gather data on pricing and fees. We know that initiating an international money transfer online can be nerve-wracking, and we want to ensure that you have everything you need to feel safe and confident throughout the process. You’ll never wonder where your money is: we’ll communicate with you every step of the way, and you can track the status of your money transfer in our app. Once the transfer is confirmed, it will travel quickly, with many of our transfers completing within the day. You can initiate a money transfer on our website and in our mobile app 24/7, within just a couple of minutes. Ready to send money? It’s a quick process. Our rates are accurate to the minute, and we also have a trove of historic currency data from the last 10 years. You can check live mid-market exchange rates for all major global currencies on the Xe Currency Converter. Looking to know the exchange rate from the Pound sterling to the Indian rupee, right at this second? We have the answers for you. Whether you’re in search of competitive rates or a quick money transfer across the world, we want to give you a seamless experience that will help you save time and money. I am changing my star rating accordingly to four stars (not one).įor 30 years, individuals and businesses around the world have trusted Xe with their international money transfer and foreign currency needs. It could be (and I hope) that these occurrences were one offs. So, for now I will stay with XE and I will not look for alternatives. I also received a phone call back and an email to apologize. EDITED: Actually within 8 hours of escalating my complaint the team at XE dealt with my transfers and remitted my funds. I am now checking out the competitor alternatives as I feel like I have had enough of XE. Once their processes are not fine then you are most definitely not fine. So, so long as their automated processes with your transfer are fine then you are fine. XE has not replied to any of my subsequent daily emails enquiring about the status of my funds. Both payments are to my own accounts (the same to which I have been transferring for several years) and when I was asked by XE for evidence of my salary (three months of bank statements) I supplied the information within a couple of hours. Right now I have two payments stranded within the XE system for a week. This Spring I had two separate payments each held up for many weeks because XE asked me for KYC information on the third party recipients and then continually misplaced my reply emails (frustratingly XE’s own emails did not contain any account or tracking information and so when I replies they did not know to which transfer my reply relates). As words of warning to those thinking of using XE.com, when a customer remains within XE’s automated systems everything is fine but on occasion XE runs a spot security check on a transfer and when that happens the wheels fall off. I have been a customer for three years and transfer almost every month.
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